Press Release

          CRS 210 Press Release        

FROM: Holly Woodworth     CONTACT:HollyWoodworth

6084A Franconia Rd.              703-819-5510

Alexandria, VA 22310

Holly Woodworth

COMPLETES CUSTOMER SERVICE REFERRAL-BUILDING COURSE

FOR THE RESIDENTIAL SPECIALIST

Alexandria - 1/18/08 - Holly Woodworth has just returned from Fairfax where she completed a highly specialized course in customer service referral-based business conducted by the Council of Residential Specialists of the NATIONAL ASSOCIATION OF REALTORS®.

This course is one in a series of professional education sequences required to qualify for the coveted Certified Residential Specialist (CRS) designation.

The course covered the implementation of specific ideas to add value to and ensure the delivery of exceptional customer service both during and after the buying and/or selling of a home.

During the two-day course, students were subject to hands-on development of plans and programs designed to ensure the professionalism of the residential sales associates.

"There are many new unique and compelling strategies for enhancing the customers experience, " said Holly, "and I have already begun to apply the strategies covered during this course in my work at Re/Max Allegiance.

The Council of Residential Specialists Courses are presented throughout the U.S. in affiliation with the NATIONAL ASSOCIATION OF REALTORS®, as part of its on-going program of promoting the professionalism of the residential sales associate.